We offer support to all our customers by email support@pswin.com or through our support form found on our helpdesk. Please contact us for assistance or technical advice about our solutions and products if needed. Telephone support is also available between 8.00 am and 4.00 pm central European time (CET) at +47 57 74 84 84.

Email support
We offer support by email to our customers through support@pswin.com. Email support is answered during office time 8.00 am to 4.00 pm central European time (CET).

To handle your request as quickly as possible, please provide the following information in your email:

• Username
• Destination mobile numbers for your request, if applicable
• Date and time the message was sent, if applicable

Please also provide any other information that may be relevant for your request. We will answer your email as soon as possible.

Helpdesk
At our helpdesk you will find information about the most frequently asked questions from our customers. You may also use keywords to search for information, or submit a support case by completing our support form.

24 hour telephone support
We offer 24 hour telephone support for customers with a valid Service Level Agreement (SLA) with PSWinCom. Please contact sales@pswin.com for more information about our 24 hour telephone support and the SLA option in general.